Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you use our services, such as your email address if you create an account. We also automatically collect certain information when you visit our website, such as your IP address and browser type, through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our services.
• Communicate with you, either directly or through one of our partners, including for customer service.

3. Data Storage and Deletion

We temporarily store the videos or audio files you provide only for the duration of the transcription process. All source files and generated transcripts are automatically and permanently deleted from our servers within 24 hours. We do not retain copies of your media or transcripts beyond this period.

4. Third-Party Services

Our service relies on third-party APIs (e.g., for speech-to-text conversion). These third parties may have their own privacy policies governing their use of your data. We are not responsible for the privacy practices of these third parties.

5. Your Data Rights

You have the right to request access to the personal data we hold about you, to have any inaccuracies corrected, and to request the deletion of your personal data. Please contact us to make such a request.